In 2014/2015 the group focussed on three priority areas as part of this project. These were: car parking, call answering and general service awareness. Read more here in our formal report or read more about the Patient Group.
Monthly Archives: February 2015
Thank you to those of you who have completed feedback using the Friends and Family sheets. Results for January are: – 93 people said they are extremely likely to recommend us (65%) – 34 said they are likely to recommend us (24%) – 8 said neither likely nor unlikely (6%) – 4 said unlikely (3%) … Continued
Please remember that the Doctors’ appointments are only ten minutes.Whilst we would like to give longer, we also need to make sure we have enough appointments for all our patients who need us. The Doctors are highly trained and experienced to be able to assess your symptoms from the history you give and any examination … Continued
Before your consultation it is often helpful to think about what you want to tell the Doctor or Nurse. This should mean that when you are speaking to them you remember to tell them everything you are worried about or feel is relevant to help the doctor help you. Before your next appointment, think about … Continued
The doctors’ surgeries in Bridgwater and the surrounding area are working with the NHS to try to reduce the waste of medicines. We would like to ask you for your help too as we believe that everyone can make a difference. Every pound spent on medicines which are not taken, is a pound less which … Continued