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How to use your inhaler device – videos

For many years Rowlands has maintained its free prescription delivery service. However, the financial pressures in the NHS have made this service challenging to deliver and many pharmacies have had to withdraw the service completely or charge for the service. Rowlands now too have to restrict the service to patients who are fully housebound. By … Continued

We would also like to tell you about a service for people with diabetes that is available across Somerset. My Diabetes My Way is a website for people with diabetes and their carers that contain information resources that can help you understand more about your diabetes and explains how you can more effectively manage the … Continued

Your diabetic check is in two parts and it is essential that you attend for both appointments. First you have an appointment with the Health Care Assistant to check your urine, weight and take some blood. From now on the HCA will also check your feet in this appointment. We call this your ‘Diabetic Appointment … Continued

The BBC reported that the Foreign and Commonwealth Office (FCO) is advising holidaymakers to see their GPs to check if any of their prescribed medication contained controlled drugs, to avoid falling foul of local laws when travelling abroad. The advice seems to have been made without any thought of the serious consequences it could have … Continued

The phones have been fixed so hopefully all will be back to normal on Monday.

We are working through all 541 messages left today on the divert phone.   Everyone who left a clear enough message will get a call back once the phones are back up. Hopefully tomorrow or Monday.   If you have a medical emergency before then, please call 111 or 999 accordingly.   we apologise for … Continued

Despite many calls explaining the safety issues for patients not being able to get through to us, BT have not yet allocated resource to fix the issue. We are in constant contact to try to influence this. We apologise for the problems and we have been promised it will be fixed tomorrow. We have diverted … Continued

BT are fixing it.   Please avoid calling for all reasons unless it is urgent.   We will keep you posted on here.   Many thanks   Rachel, Practice Manager.

This was upgraded last week and the upgrade didn’t go well.   It is a national system and has been fixed but we know a few patients are still having difficulties. The new website is: https://www.patientaccess.com/ Please use that new link and ‘refresh’ your browser in case it has stored any of the old information. … Continued