During August, East Quay Medical Centre received 133 Friends and Family Test responses.
Overall, the results demonstrate a strong level of patient satisfaction, with the majority of respondents saying they were likely or extremely likely to recommend the practice to their friends and family.
| Response | Number | Percentage |
| Extremely likely | 75 | 56.4% |
| Likely | 16 | 12.0% |
| Unsure | 4 | 3.0% |
| Unlikely | 3 | 2.3% |
| Extremely unlikely | 34 | 25.6% |
| Don’t know | 1 | 0.8% |
| Total | 133 | 100% |
In total, 91 respondents (68.4%) were either extremely likely or likely to recommend East Quay Medical Centre. There were 37 negative responses (27.8%), with 4 respondents unsure and 1 selecting don’t know.