We have noticed a big rise in the number of patients who book and then fail to attend their appointment.

From 20-25 July, we had 7 hours of wasted GP appointments. This is a whole day of face to face GP consultations.

With 30 GP ‘days’ a week taking out a whole day in this way is such a waste and means that the waiting times you all wait is a lot longer than it could be.

Please, take care to remember your appointments and if you can’t make it or no longer need the appointment, please call us (or e-mail us – reception@eastquaymedicalcentre.com). We can then offer it to others and keep the waiting times as low as possible. Ideally give us as much notice as you can, but even an hour is usually enough.