Moving towards more whole foods – read more here

Moving towards more whole foods May 2024(1)

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Newly pregnant? Find out information on booking for the midwife and health information here

See the attached for the links to the booking service, support and health advice: Pregnancy Pack

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Do you have diabetes? want to know what support is available?

There is a lot of support and information for patients with Diabetes – so much so it can be a…

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Do you have diabetes? Do you wonder why we test the things we do?

Have a look at these helpful videos – they explain why we check your blood, wee, feet and eyes when…

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Sing to Breathe group – If you have COPD – take a look

NEW Sing2breatheBwater A4 (to May24 final2)

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Urgent Treatment Centres

Six of Somerset’s MIUs are getting a new name from 1 April – Urgent Treatment Centres (or UTC for short)….

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Want to register as a patient?

If you live within our catchment area, you can now do so online here: https://gp-registration.nhs.uk/L85035 Please note that you also…

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Do you use the NHS app? If not – think about giving it a go!

The NHS App gives you a simple and secure way to access a range of NHS services. Download the NHS…

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Are you an informal carer? Do you have an informal carer?

Please tell us so we can support you both in maximising both your health and wellbeing. E-mail us, call, pop…

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Are you pregnant or have you had a baby in the last 5 years?

Have a look at this research study   Pre-PINCS Survey Invitation  

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Have you had Melanoma? Take a look at this research study

Poster IRAS 298521 RoE2 clinic flyer, Version 2, 23.08.22 updated 17.10.22

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Thought of how the Pharmacist can help?

on 1 February the NHS launched an expansion of community pharmacy services. You can now go to a local pharmacy…

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What proportion of patients do we see face to face?

Take a  look for December and January! Appointment data January 2024 Appointment data Dec2023

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GP earnings

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS…

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Need help with your muscle or joint problems?

NHS Somerset MSK app is now available to all patients. It’s a FREE, easy-to-use tool helping you to self-manage your…

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Scam call claiming to be from East Quay Medical Centre

One of our patients has informed us that they received a scam call this week. The caller said they were…

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Changes in the GP team

Dr Peter Aird is retiring from East Quay Medical Centre and Dr Ali Bateson is leaving England to mover back…

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Need your bloods taken for Hospital and have the forms already?

If you need bloods taken and have the blood forms already, you may like to pop to the drop-in service…

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Are you a diabetes patient on a GLP1 but have been asked to stop?

Please read this information Advice for those stopping GLP1s. Somerset. July 2023  

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Do you work in urgent care and looking for a new opportunity?

We have a vacancy to join our acute care team. Whether you are a ECP, Paramedic, ANP, Nurse Practitioner or…

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Targetted Lung Health Checks are being offered to some of our patients

The Targeted Lung Health Check programme aims to find lung cancer early, sometimes before you have symptoms. Lung health checks…

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Friends and Family – would you recommend u s to yours?

The NHS has reintroduced the ‘Friends and Family’ test across the NHS. You can click on the link below to…

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Thank you

We have had a series of challenges in the practice over recent months and this has mean that we have…

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Changes to appointments

Improving your medical care Prioritising a safe service Prioritising quality of care Prioritising routine care Prioritising seeing your own GP…

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Annual declaration

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS…

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Phones lines still down

We are very sorry – the phone lines are still down.   The teams are working hard to get it…

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Do you have diabetes? Have you had your urine checked in the last year?

Having diabetes increases your risk of cardiovascular disease, eye disease and kidney disease. With regular checks you can reduce the…

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Watch the latest Menopause and HRT webinar

Somerset NHS Menopause Service – NHS Somerset Watch the latest Menopause and HRT webinar As part of the one-year pilot…

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We are making some changes to improve the care we provide to you

Improving your medical care Prioritising a safe service Prioritising quality of care Prioritising routine care Prioritising seeing your own GP…

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Thank you for your patience

This winter has been the most challenging we have ever seen. Not just here at East Quay, but across the…

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Understanding Type 2 Diabetes – Free Online Course

Understanding Type 2 Diabetes Free Online Course Join us for this FREE 2-day online course on Wednesday the 18th and Thursday the…

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HandiApp- for all your childhood health needs

Is your child feeling unwell? The FREE Handi app means you can instantly access, expert advice when you need it…

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Safe Care – when we reach Critical Capacity

The NHS is under immense pressure at the moment and we cannot continue to provide safe care and a limitless…

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Annoyed you can’t book an appointment soon?

YOU are finding it increasingly difficult to get an appointment with your chosen doctor as quickly as either you or…

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Why can’t I see my doctor soon?

Why Can’t I See My Own Doctor When I Need to? You may be finding it harder to get an…

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Independent Living Support

Somerset’s Adult Social Care have recently relaunched their Independent Living Centres (SILCs). The centres in Shepton Mallet and Wellington are…

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Online Counselling services

We are pleased to announce the launch of the Talking Therapies – Somerset IAPT Service Direct to Digital Offer. Patients…

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Publication of local GP data

You may have seen that on 24 November, NHS Digital will publish General Practice Access Data (GPAD) for all practices…

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Face to Face appointment stats

The NHS is publishing monthly data on appointments in GP surgeries from October onwards. Unfortunately the NHS data systems don’t…

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Talk about – advance care planning

The Marie Curie ‘Talk About’ project encourages and supports people to have important conversations about death and dying. It helps…

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Understanding your test results

Understanding your test results We encourage you to access your results online if possible. If you look online, you will…

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Mental health support for children and young people

Please find this useful leaflet for mental health support for children and young people https://eastquaymedicalcentre.com/app/uploads/2022/09/MH_Support_in_Somerset_for_CYP_September_2022.pdf

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GP practices are closed on Monday 19th September

GP practices are closed on Monday 19th September so our staff can pay their respects on the day of the Funeral of Her…

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Cancel your appointment here!

It saves waiting on the phone lines, and you can click the link 24/7! Cancel Appointment – eastquaymedicalcentre

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Please complete our Friends and Family test

The NHS has reintroduced the ‘Friends and Family’ test across the NHS. You can click on the link below to…

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We are recruiting for our Medical Reception team

Always wanted to be a Medical Receptionist? We have a vacancy… …So now may be your time to join our…

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You MUST wear a face mask in the building

If you are in this building you MUST wear a face mask

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Do you have diabetes? Have you had your urine checked in the last year?

Having diabetes increases your risk of cardiovascular disease, eye disease and kidney disease. With regular checks you can reduce the…

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Did you know you can help climate change with your inhaler choices?

These videos tell you more! Greener Practice: What is asthma and how to treat it? – YouTube Greener Practice: inhaler…

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NHS app – a handy video

Want to know more about the NHS app – take a look here:   https://www.youtube.com/watch?v=4lUQrttd2Jw

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Have you recently been diagnosed with Chronic Pain?

The Health and Wellbeing Coach team will be piloting a new 6 week group course for patients living with persistent…

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Please complete our Friends and Family test

The NHS has reintroduced the ‘Friends and Family’ test across the NHS. You can click on the link below to…

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MIND in Somerset Sedgemoor Community Support Project

MIND in Somerset Sedgemoor Community Support Project The Mind in Somerset Sedgemoor Community Support Project offers support to residents old…

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HOPE PROGRAMME FOR LONG COVID

The HOPE programme for Long Covid aims to reduce the negative impact of COVID-19 by empowering people across the South…

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Would you recommend us to your friends and family?

The NHS has reintroduced the ‘Friends and Family’ test across the NHS. You can click on the link below to…

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Weight management

Weight management refers to the process of considering your weight alongside your health and wellbeing and can involve aiming for…

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Do you live with Chronic Pain?

Regular activity is proven to protect your health in many ways. It can reduce your risk of major illnesses, and…

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Are you in your older years and want to stay strong and healthy?

Moving more and regular physical activity helps to improve both physical and mental health as well as reverse some effects…

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Want to lose some weight?

Regular activity is proven to protect your health in many ways. It can reduce your risk of major illnesses, such…

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Do you have diabetes or pre-diabetes?

Regular activity is proven to protect your health in many ways. It can reduce your risk of major illnesses, such…

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Looking to connect with others?

Moving more and regular physical activity helps to improve both physical and mental health – especially if you can get…

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Men’s Mental Health

Physical activity can benefit every aspect of health: regular exercise reduces the risk of chronic diseases such as coronary heart…

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Women’s Wellness

Regular activity is proven to protect your health in many ways. It can reduce your risk of major illnesses (and…

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The Complete Community Care Project – Providing a healthy start for you and your family

Health and Wellbeing for you and your children   Patients with young children often tell us how hard it is…

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Our new urgent care team

Following the expansion of our team earlier this year, we have two Nurse Practitioners in our Urgent care team. If…

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You can cancel your appointment via our website!

It saves waiting on the phone lines, and you can click the link 24/7! Cancel Appointment – eastquaymedicalcentre

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What is Healthy Start?

If you’re more than 10 weeks pregnant or have a child under 4, the Healthy Start scheme can help you…

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Fourth covid booster

This is now available for the over 75s, those who are immunocompromised, and those who live in a care home….

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Covid isolation

We have a large number of the team isolating due to Covid. Where possible we will swap consultations to telephone,…

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Masks are essential in the practice

Healthcare rules are still that masks must be worn in ALL healthcare settings. We have vulnerable patients and must do…

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Declaration of earnings

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS services…

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New Somerset website for Mental Health

Open Mental Health has launched a new website providing a platform where people in Somerset can seek advice and find…

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Our staffing is reduced by Covid

This week we have a number of staff off due to covid – this is affecting all departments (GPs, Reception,…

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We are open

As the weather at the moment locally is better than predicted, we are open as normal.   We will keep…

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There is a wait for Diabetes, COPD and Asthma reviews at the moment

Our nursing team has been hit by covid. There is no risk to patients who have seen the team. However,…

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New website for counselling services for children and young people

A newly formed young and dynamic alliance ‘Somerset Children and Young People’s Counselling Alliance’ launches an exclusive website on Thursday…

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Somerset’s new, publicly available health and wellbeing apps library

Somerset’s new, publicly available health and wellbeing apps library. Visit it here: https://somerset.orcha.co.uk This website will support the public and…

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Recording Overseas Vaccinations in the National Booking Service

Eligible people can now book a face-to-face appointment via the National Booking system at a selected vaccination centre to show…

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FLu vaccinations

We have a small number of flu vaccinations left – so if you are an adult and want one, please…

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Merry Christmas

Happy Christmas to all our patients. It has been another challenging year and we are grateful to all of you…

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Want a healthier 2022?

Christmas is often a time of indulgence and rest as you celebrate. One of the best gifts you can give…

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Are you expecting a baby or have young children?

Check out this free support group to help support you to live a healthy and active life:  

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Ways to move more – check out the local ideas:

Click here: Reconditioning_Resource And self refer to the NHS Health and Wellbeing coaches here: Somerset Activity & Sports Partnership – Health…

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A farewell from Dr Gardiner who retires from the Partnership later this week

After over 30 years at East Quay, I am now retiring from the practice that I joined in 1991. Sadly,…

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Phone lines are back up!

We are now on catch-up, so the lines will be very busy for the rest of the morning.   Thank…

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Waiting for your covid booster? Go online

If you or someone you know needs to book a covid booster, we would recommend that you use the online…

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Not yet able to book your covid booster?

We understand that the covid boosters are slightly behind and so those who had their second dose exactly six months…

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New website for patients of Bridgwater and the surrounding areas!

The Bridgwater Bay Primary Care Network is all of the local practices in Bridgwater and the surrounding area working together…

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Do you suffer from fatigue?

There are some great resources from the Gloucester team – a series of 4 online videos on managing fatigue, diet,…

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Rollout of the Covid Booster Vaccination in Somerset

The NHS has started delivering Covid booster jabs to people in eligible groups last week, as the biggest and most…

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Do you self harm? Take a look at this app that may help

Calm Harm is designed for people who are trying to manage urges to self-harm. Calm Harm is based on the…

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E-mail problems nationally

The NHS has failure in the email system today so please avoid sending emails today as they may not be…

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Victoria Park Consultation

Somerset Clinical Commissioning Group are inviting former patients and stakeholders who represent the local community to attend a series of…

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Dr Gardiner retires in December

Dr Gardiner has been a Partner at East Quay Medical Centre for over 30 years. He retires  in mid December  and…

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We have GP sickness today

Unfortunately, our on-call GP is sick today and not able to work. All of the other GPs are covering all…

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Slow IT

There are problems with the networks and comms in the NHS in the South West today. It means that lots…

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Booster covid vaccinations – await your invitation

The invitations for the covid boosters are being sent centrally, not from us. Please wait until you get your text…

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Covid boosters for Autumn – please don’t call us

We have just heard this on the news too. We do not know the local plans for the boosters but…

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International travel and patient names on NHS App/COVD Pass vs passport

Concerns have been raised about patients’ middle names not being displayed on the NHS App or NHS COVID Pass as…

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Op COURAGE: the Veterans Mental Health and Wellbeing Service

Recent events in Afghanistan may have an impact upon patients who have links with the country, including members of the…

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MeeToo – app for children and young people

The MeeToo App supports the mental health and emotional well-being of children and young people in Somerset, through pre-moderated peer…

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All routine bloods need to be cancelled in England – urgent bloods only allowed.

We ask that you DO NOT phone the surgery to enquire about pre-booked blood test appointments. Our clinical team will…

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Did you know how much some inhalers contribute to your carbon footprint?

Please check out this poster for more information! Sustainable inhaler FINAL

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VPMC patients – an update on this week

Patients transferring from VPMC following the allocation will be registered from tomorrow. It will take a few days – likely…

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Previous VPMC patient and not happy with the practice you were allocated?

If you are a previous VPMC patient and have been allocated to another surgery but want to register with us,…

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Victoria Park Medical Centre patients – information if you want to register

Further important information: Victoria Park Medical Centre – Notification of practice closure Due to ongoing clinical staffing shortages at Victoria Park…

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Do you want help to address harmful behaviours in your own relationships?

A leaflet with information for individuals who would like to make changes and address harmful behaviours within and intimate relationship…

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Do you need information on support for young victims of domestic abuse?

Children and young people abuse advocate leaflet  

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Got a face to face appointment with a nurse or HCA?

We have been asking patient to attend just before their appointment time and wait in their car to be called…

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Covid pass information

The NHS COVID Pass shows your coronavirus (COVID-19) vaccination details or test results. This is your COVID-19 status. You may…

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Are you, or someone you care for, Diabetic?

Are you, or someone you care for, Diabetic? Please have a look at this video on how to care for…

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Changes to the way the NHS uses your data – postponed

In May and June we published information on changes to the way the NHS may use your data. This change…

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Health care settings are still required to be covid-secure

This means that even after 19 July, you MUST: Wear a surgical face mask Sanitise your hands Stay 2 metres…

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You must still wear a surgical face mask, and socially distance, in the GP surgery and healthcare settings.

England’s Chief Nurse has today reminded the public that everyone accessing or visiting healthcare settings must continue to wear a…

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Please avoid calling us about hayfever if you can

We are getting a LOT of urgent requests for hayfever at the moment. This can cause very unpleasant symptoms and…

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Walk-in covid vaccination clinics – details below

Location Day / Time Type Taunton Racecourse Friday 25 June: 10am – 6pm Second dose AstraZeneca The Bath and West…

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North Petherton Covid Clinic now close. Lots of other local clinics available if you still need yours!

We have now completed our local vaccination programme for people in cohorts 1-9. All adults aged 18 and over are…

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NEW online health and wellbeing directory

We’re delighted to announce the launch of our brand-new online health and wellbeing directory for Sedgemoor residents, in partnership with…

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Are you a victim of sexual assault?

The Bridge provide resources to support people (men and women) who have been sexually assaulted. They have recently produced a…

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Do you have chronic pain? You may like to look at these three helpful resources:

Curable: A Different Approach to Chronic Pain (curablehealth.com) https://www.curablehealth.com/ Home – Live Well With Pain https://livewellwithpain.co.uk/ Somerset Community Pain Management…

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Cancel your appointment 24/7 without needing to phone

Just click here and complete: Cancel Appointment – eastquaymedicalcentre

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NHS Data opt out – deadline moved back to 1 September – but please do make your choice

AMENDMENT – HOT OFF THE PRESS DEADLINE PUT BACK TO 1 SEPTEMBER. General Practice Data for Planning and Research (GPDfPR)…

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Free online Open Course – Understanding Type 1 diabetes

NHS England and NHS Improvement, in partnership with MyWay Digital Health, is hosting a Massive Online Open Course on ‘Understanding…

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Having trouble on the phone?

Our phone lines have been really busy this week.   Some useful stats…   On average we take 450 calls…

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Downtime for Appointment system – Tuesday 8 June – 1-3pm

We have an IT installation on Tuesday 8 June.   Our clinical system will remain up but out appointment system…

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Our updated Data Privacy Notice

https://eastquaymedicalcentre.com/app/uploads/2021/06/GDPR-Full-policy-for-patient-data-June-2021.pdf

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How to register a National Data-opt-out:

You can find out more about and register a National Data Opt-out or change your choice on nhs.uk/your-nhs-data-matters or by calling 0300…

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The NHS Transparency Notice

Under data protection law we must tell you about how we use your personal information. This includes the personal information…

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How the NHS uses your personal information

Under data protection law we must tell you about how we use your personal information. This includes the personal information that we…

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Your Data Matters to the NHS

Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services…

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How the NHS uses your data is changing on 1 July

From 1 July 2021 the NHS is sharing all GP medical records data for further research.   Full details are…

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Have you seen news news about the NHS selling your data?

The media can sometimes distort the truth and so here are links to reliable information on it: National data opt-out…

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All GP services are under strain at the moment: please read the CCG open letter here

We know that every practice has been experiencing very high levels of demand recently and some examples of abusive and…

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Interested in screening programmes offered on the NHS?

Check out these clips which explain them all: What is screening anyway? What is screening? – YouTube Female Female lifetime…

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Over 50 and worried you are drinking too much alcohol?

https://www.wearewithyou.org.uk/…/over-50s-alcohol…/ In November 2020, ‘With You’ launched an Over 50s Alcohol Helpline which provides advice and support to individuals aged…

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You can have face to face appointments with us – we have never stopped

There was a lot of media coverage yesterday on GP Practices, not much of which was favourable. We want to…

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What do the new First Contact Physiotherapsists do?

We have Amy and Jo, First Contact Physiotherapists at the surgery 2 sessions a week. A First Contact Physiotherapist (FCP)…

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Please be understanding

This week we have had a significant number of patients shouting, swearing and insulting all members of our team. We…

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Had your covid vac at Taunton Racecourse on 1/2 March?

A large number of our patients were booked by us into Taunton Racecourse on 1 and 2 March for their…

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Understanding your test results

For those with online access to test results (if you haven’t yet been set up, but would like to be,…

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Having blood tests? Use this sheet to know what you have had and when to call for results

We ask all patients to look online or call for their results (unless there is a planned appointment in place…

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Under 50 and waiting for your covid vaccination?

The covid vaccination hub at North Petherton is not able to do phase 2 covid vaccinations (under 50s who aren’t…

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Want to understand your diabetes more?

MyDiabetesMyWay is available in Somerset – if is free (the NHS funds it) and is a great way to understand…

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**Oxford Astrazeneca update**

**Oxford Astrazeneca update** On 7 April 2021, the Medicines and Healthcare products Regulatory Agency (MHRA) issued new advice, concluding a…

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Are you living with chronic or persistent pain?

Could you benefit from working with a Health and Wellbeing Coach? While people with long term health conditions often understand…

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Are you at risk of developing Type 2 diabetes?

Could you benefit from working with a Health and Wellbeing Coach? While people with long term health conditions often understand…

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Had your first dose at Musgrove or Taunton Racecourse?

Waiting for a date for your second COVID-19 dose? If you had your first vaccination at Taunton Racecourse, The Bath…

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Waiting for your second dose of covid vaccine?

If you had at one of the sites arranged by local practices, we are still waiting for confirmation of deliveries…

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Want to get more active?

Introducing our new Health and Wellbeing Coaches in Bridgwater and the surrounding area.   This is a free service offering…

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Have you had covid? Please think about donating your plasma

Donated plasma could help some of the most vulnerable, such as the elderly, or people with weak immune systems. The…

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55 or over? Book your covid vaccination NOW!

We have just had it confirmed that all patients 55 or over can book their covid vaccination online at the…

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Handbook of sources of support for our young people

Young people may need a lot of support at the moment. Young Somerset have pulled together this fantastic handbook of…

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Text message sent to book covid vacciantions

We have just sent a text to 1000 patients who are in group six. This has a link to book…

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QCovid risk tool – patient information on this can be found here

Information for patients about the COVID-19 Clinical Risk Assessment Tool – NHS Digital

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New patients to be identified as high risk for covid

The news last night featured announcements on a new Covid Toolkit, being run centrally, to assess each patient’s risk should…

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Suffering from long covid?

As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has…

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Book a covid vaccine here if you are eligible

Use this service to book a coronavirus (COVID-19) vaccination or manage your appointments. You can only use this service if…

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How to book a covid test

Get a free NHS test to check if you have coronavirus – GOV.UK (www.gov.uk)

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Public Accountability

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs  working to deliver NHS services…

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Over 65 ? book your covid vaccination now

Use this service to book a coronavirus (COVID-19) vaccination or manage your appointments. You can only use this service if…

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Somerset County Council Covid Helpline

Lockdown restrictions have been tough on all of us. If you’re struggling, help is available. Whether you need emotional support,…

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The FREE 12 week NHS weight loss plan

If you need help losing weight, why not try the free NHS 12-week weight loss plan. https://www.nhs.uk/…/start-the-nhs-weight-loss-plan/

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An update on asthma risk and covid

An update from Asthma UK: We know that there’s been a lot of confusion about when people with asthma will…

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If you can, please choose to wait to see your own GP.

At East Quay, we have a personal list system. This means you are registered with a GP and we encourage…

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Over 19 and need a new challenge?

Somerset Skills and Learning are currently running free online workshops and courses for anybody who is aged over 19, who…

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The new National Health and Care Video Library

We know that many patients find videos easier to follow and understand than leaflets. The new National Health and Care…

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Watch out for covid vaccination scams

Covid vacciantion scams – we have heard of yet more. And they are getting ever more convincing. Please rely on…

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Understanding your test results

For those with online access to test results (if you haven’t yet been set up, but would like to be,…

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Signed up for online access?

We recommend all patients sign up for online access – especially for ordering repeat prescriptions and viewing your test results….

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Check out our Facebook Page

https://www.facebook.com/BridgwaterNHS/ This is the official page for East Quay Medical Centre. The page will be used to send out reliable…

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Covid vaccinations – where we are at the moment

We are starting to book group three for the covid vaccinations, as we also finish the over 80s. It is…

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COMMUNITY TRANSPORT AND COVID VACCINATIONS

Community Transport has increased its capacity to supply transport for COVID vaccinations and medical journeys. They have increased car volunteers….

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Why are you postponing second doses of the covid vaccine?

The UK Chief Medical Officers have agreed a longer timeframe between first and second doses so that more people can…

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Diagnosed with Type 2 diabetes in the last two years?

Take a look at MotivateT2D Project – Supported exercise programme A team from the University of Exeter and Liverpool John…

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Support your local pharmacies

We have had reports from some patients who have had their nominated pharmacy permanently changed from their local pharmacy to…

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Oxygen Saturation Monitors

High risk patients recovering at home from covid-19 may benefit from having an oxygen saturation monitor. Many people have these…

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Isolating due to covid?

If you need an isolation note – visit: https://111.nhs.uk/isolation-note…

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Convalescent plasma materials

We need more people, especially men, who have recovered from COVID-19 to register and donate blood plasma which might saves…

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Welcome to the new website!

We have re-vamped the website, so it is all up to date. We use our Facebook Page EastQuayMedicalCentre to send…

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Access Screening to Chlamydia Testing on This Link

https://www.freetest.me/landing/swish Please tell them you found them through us – East Quay Medical Centre

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Local Information About When and How to Isolate

https://eastquaymedicalcentre.com/self-isolation-leaflet-080620/

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Dave the Dog can help children understand coronavirus

https://eastquaymedicalcentre.com/dave-the-dog-book-2/

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If you have an appointment at the medical centre, please wear a face covering

Face coverings can help us protect each other and reduce the spread of the disease if you are in an…

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A new bereavement guide for those suffering a loss at this time

This is a leaflet providing key information to support you at this especially difficult time: Bereavement COVID

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Rowlands new opening hours

The onsite pharmacy, Rowlands, is now open 9-6.30, except for lunchtime closing 1-2. The pharmacy will be open 2-5 on…

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How your data is used has changed for the pandamic

Please click the link below for national information on the changes, and view our own supplementary notice below: https://digital.nhs.uk/services/summary-care-records-scr/scr-coronavirus-covid-19-supplementary-privacy-notice Supplementary…

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Somerset Health Passport

This may also be useful for those who may need support to help new people caring for them to understand…

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Useful form for patients with learning disabilities or autism

The following form has been developed to help those with learning disabilities or autism, to record important and useful information,…

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Online portal for covid testing

Online testing portal For essential workers… https://self-referral.test-for-coronavirus.service.gov.uk/ For over 65s and other eligible groups… https://self-referral.test-for-coronavirus.service.gov.uk/test-type

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We have a Facebook page

It is intended as a communication tool out to patients on information on the medical centre as well as local…

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New government website – for if you are struggling due to COVID

https://www.gov.uk/find-coronavirus-support You can find information about: feeling unsafe going in to work paying bills or being unemployed getting food having…

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Mindline now open 24/7

Mindline is the front door for corona virus anxiety and worry but also for emerging and on-going mental health problems…

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Free online course for diabetes

Free Online Course on Type 2 Diabetes Registration is open for a 2-day free online education course on understanding type…

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Changes at East Quay

We have some changes here at the surgery. Dr Jon Parratt is retiring from East Quay Medical Centre. As you…

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Coronavirus support helpline – 0300 790 6275

0300 790 6275 Available 8am to 6pm, seven days a week A single number is now available for anyone in…

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New Helpline

Somerset’s new Coronavirus helpline launched A single phone number is now available for anyone in Somerset who needs Coronavirus-related support…

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Changes to GP services at this time

GP services have been given a mandate from the NHS to reorganise their services to ensure that patients continue to…

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New dietician webinars

The newly updated NHS dietetic website http://www.patientwebinars.co.uk is now up and running as of today. Particularly with COVID-19 in mind,…

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Need help getting food or medicine? Or want to volunteer to help those that do?

Please click here for information: Volunteering in Somerset during Coronavirus outbreak If you would like to volunteer, Spark Somerset has set…

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Are you struggling with your mental health due do Covid 19?

Mindline are providing a good support line Please call them on 01823 276892 Mon-Fri 9am – 11pm Satr-Sun 8pm –…

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Rowlands is really busy but please be patient

Please allow a lot of time if you are coming to collect your prescription. Please ensure you keep 2 metres…

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Rowlands opening hours from today

The Rowlands Pharmacy opening hours are be 10am – 1pm and 2pm to 6.30pm

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We have moved to total telephone triage

To cope with the demand we are expecting over the coming weeks, we have moved to total triage. If you…

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Those who need to ensure excellent social isolation

On Monday 16th March the UK government announced a package of measures, advising those who are or may be at…

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Should you fully isolate for 12 weeks?

The government are writing to the 1.5million patients who need to stay at home totally for 12 weeks, for their…

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Self isolating and need a sick note?

There is now an online link for patients to get self-isolation notes if the official advice regarding isolation applies to…

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Advice for high risk groups

Who are we talking about? As at 20 March:  High-risk groups – who should be reducing social contact and ‘social…

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Thinking of travelling?

COVID-19 Information from Gov.uk website The outbreak of COVID-19 continues to evolve. As of 17 March 2020, the Foreign and…

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Rowlands pharmacy – temporary periods of closure for a few hours today and Monday

All pharmacies are struggling a the moment, so please be patient and allow extra time for ordering and collection. Rowlands…

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Important information about the coronavirus (COVID-19)

Important information about the coronavirus (COVID-19). The official advice. The NHS in Somerset and Public Health England (PHE) are well…

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Self isolating and need a sick note?

Please visit this website and point your employer to it too.. https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-guidance-for-employees    

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How do I come out of isolation?

Correct at 17/3/2020… Those who develop symptoms must self-isolate for SEVEN days. After 7 days, if they are well, they…

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What does self isolation mean?

Correct at 17/3/2020… To protect others in the community • Not leaving the house and, if living with others, minimising…

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We cannot tell you if you should go to work at the moment

We have no more guidance than is on the news or government websites regarding whether patients should not go into…

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Want more information about self-isolation?

If you, or anyone in your household, have a new persist dry cough or a temperature of 37.8 or more,…

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URGENT CHANGE – we have moved to total triage

Demand is starting to peak and we have a number of clinicians in isolation. They are able to work from…

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We are trialling text messaging

Due to COVID-19, we have set up text messaging. We will not use this for messages about your health or…

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Want to change your appointment to a telephone appointment?

If you are concerned about coming into the surgery at the moment, we can do many appointments over the telephone….

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If you were going to travel and are now worried about whether you should…

The surgery is currently receiving a lot of requests for travel cancellation forms from people who want to cancel their…

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Use 111 online for coronavirus please!

If you need general information on coronavirus, please use this url: https://www.nhs.uk/conditions/coronavirus-covid-19/ If you are concerned that you may have…

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Latest advice regarding the Corona virus – check this regularly

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public Remember if you have had ANY contact with anyone at risk, then do NOT come in to the surgery….

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Hand hygiene is key to avoiding the corona virus

Wash your hands frequently Wash your hands frequently with soap and water or use an alcohol-based hand rub if your…

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Your views can help

Some patients registered at this GP practice will soon be invited to take part in a national survey about their…

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Worried you have been in contact with the Corona Virus and having symptoms?

If you think you have been exposed to the Corona Virus (i.e. been to China or in contact with someone…

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Publication of earnings 2019

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS…

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DO NOT COME INTO THE SURGERY IF YOU HAVE BEEN IN CONTACT WITH THE CORONA VIRUS

If you think you have been exposed to the Corona Virus (i.e. been to China or in contact with someone…

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Engagement on community health and care services in Somerset – now live

During the autumn of 2018 Somerset NHS carried out an extensive engagement exercise to ask people to share their views…

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Dadpads’ launched in Somerset – useful resource for new dads and dads-to-be

The DadPad is an easy-to-use resource for new dads and dads-to-be, packed with relevant information. Its aim is to provide…

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Allergy testing – webinar

Together with top allergy specialists, Professor Arshad and Professor Holloway from Southampton Medical School, we have just produced an excellent…

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Your Data and the NHS

The way the NHS uses your data – and how to opt out of certain uses, has changed.   Please…

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Appointment system is down

Our IT has failed us today. We are doing the best we can, but it is difficult, so please be…

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Our CQC report can be found here

As a GP surgery, we are governed by the Care Quality Commission (CQC). We have just had out annual regulatory…

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Congratulations on your pregnancy – next steps

The midwives now ask that all women complete the maternity online self-referral form via our Musgrove Park Hospital website. •…

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A difficult week

We have been beset with sickness across the teams this week.   We have tried to avoid it affecting the…

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Flu vaccines still available

We have given 1500 flu vaccinations since the start of this years flu campaign. If you are eligible and haven’t…

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Evening opening at Christmas

We will not be opening on the evening of Christmas Eve or New Years Eve and will close at 6.30pm….

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Information on medication in case of a no-deal Brexit

https://www.nhs.uk/conditions/medicines-information/getting-your-medicines-if-theres-no-deal-eu-exit/

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Repeat medication – please allow 7 days

Due to the way many pharmacies are now dispensing off-site, it is important that you allow enough time when ordering…

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Why choose us for your flu vaccine?

We offer a setting where we can check your medical records and make sure you get the most suitable vaccine…

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New Data Protection Officer for Somerset GP Practices

The new Officer is: Kevin Caldwell GP Data Protection Officer Somerset CCG, Wynford House, Lufton Way, Yeovil, Somerset, BA22 8HR…

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We are undefeatable! Launches today

To find out how to get active with your long term health condition, head to the new website launched today!…

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Flu vaccine appointments can now be booked!

Letters are on their way but if you are eligible please call to book yours. Avoid calling on Monday –…

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Flu jab appointments available from next week

We are starting to send out invites to eligible patients this week. Please call to book your flu jab –…

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Welcome Dr Daniel Hancock

Dr Daniel Hancock joined us earlier this month and will be with us until September 2020. He is a fully…

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Mondays… are really busy

If your problem is not urgent, it may be better to avoid calling on Mondays to ensure that you avoid…

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Where to look for support?

We have a new directory of support. It covers local and national services, for health, social and living support. Please…

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You can get online access of ordering prescriptions and results using these providers

Create an account with one of the following service providers: Patient Access – https://www.patientaccess.com Evergreen Life – https://e-life.co.uk/ Co-op Health…

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Information on ADHD

Please click here for current information on ADHD and support in Somerset. Gp form re asdadhd FINAL

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Incorrect feature in the Bridgwater Mercury

This week there was an article in the Bridgwater Mercury that suggested that the local surgeries had merged together. This…

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New phone system

Our new phone system is in and now working well (after the hiccup with fibre broadband across much of Bridgwater…

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Internet and phones are down

Our internet connection, which runs the phones and East Quay Vision was lost at 2pm. The engineer is on site…

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We are very busy today – please be patient

We are very busy today dealing with the new telephone system and also staff sickness. Please avoid calling for routine…

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Phone issues

BT have confirmed that an error at their end meant that the transition to the new cloud system – planned…

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Phone line issues

Some patients have reported difficulties getting through to us today. We have checked the lines and they are working most…

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Alternatives to opioids for chronic pain – a patients story

A new film from NHS England aims to highlight the dangers of over-prescribing of opioids for chronic pain and shows…

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New telephone system – Saturday 29 June!

We are having a new telephone system installed on Saturday. Hopefully all will go smoothly, but please bear with us…

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New Data Privacy notice

This is attached, reflecting that we may share relevant clinical information with other practices in the Bridgwater Bay Primary Care…

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Macmillan Cancer Support coming to Somerset

Macmillan Cancer Support provide face-to-face, free and confidential information about cancer, plus emotional support, and their service is staffed by…

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Webinars for patients on food, nutrition and digestive diseases

Somerset has an award winning free service for patients. It brings excellent videos and information on many aspects of food…

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Where to get the cheapest OTC hayfever remedies!

https://www.moneysavingexpert.com/family/cheap-hayfever-remedies/

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Disruption as one way system and road closures begin in May

Extract from Bridgwater Facebook pages: Improvements to cycle and footway provision between the Wylds Rd/ The Drove junction and the…

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CQC registration

Click here for our CQC report https://www.cqc.org.uk/location/1-548296995

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Are you newly Pregnant?

The Maternity Digital Transformation programme launched a new online self-referral form for newly pregnant women to register for maternity services….

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Parking – please don’t block the Wickes delivery bay

There are new double yellow lines near the exit for the surgery which makes exiting the car park easier. However,…

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Publications of earnings

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS…

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Feeling desperate? Worried you may harm yourself?

We all need to feel safe – and to have a plan for when we do not. Safety planning is…

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Merry Christmas

All the Doctors and Staff at the Medical Centre wish you all a happy and healthy Christmas and 2019. We…

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Dr Murray is leaving us on 31 December

In 2016 Dr Murray took on a leadership role in the NHS in Somerset. Initially she represented Bridgwater at the…

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Improving Your Care

Until now, if you require hospital care, the doctors and nurses (clinicians) have not had access to the healthcare information…

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Eating enough calcium?

If your GP has asked you to look at your calcium, here is a handy calculator. https://www.cgem.ed.ac.uk/research/rheumatological/calcium-calculator/

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Help this winter for older people – booklets and information on financial help available

There are some great booklets out there to help people keep warm and well over the winter months. The link…

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Norovirus – stop it spreading!!!

Norovirus, sometimes known as the ‘winter vomiting bug’, is the most common stomach bug in the UK, affecting people of…

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When will I feel better?

  Symptoms can last longer than you think:   Ear infection: at least 4 days   Sore throat: 1 week…

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Prescribing of over the counter medicines is changing

Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range…

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Sepsis

If your child has any of these symptoms you should take immediate action: • Looks mottled, bluish or pale •…

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Medical cannabis (and cannabis oils)

https://www.nhs.uk/conditions/medical-cannabis/ “Medical cannabis” is a broad term for any sort of cannabis-based medicine used to relieve symptoms.Many cannabis-based products are…

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Repeat Prescriptions

The NHS is now so busy it is hard for all of the services to keep up with demand. Waiting…

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We have evening and weekend appointments

NHS_Ext_Hrs_A4_Nurse-GP-nurse-ref GP and nurse appointments are now available in your area during the evenings and at the weekend. To book…

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Do you have Diabetes? Register for the free My Diabetes, My Way App now (Pilot ends in December)

In Somerset we are the first to pilot a new NHS Service called My Diabetes, My Way. My Diabetes My…

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Guide to Social Care Support

NHS Digital has published a guide for people who may need social care, their families and carers. The guide has…

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Understanding your test results

We are changing the way we tell you about your test results. Whilst we will aim to contact you with any…

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Flu clinics are now available to book

If you are eligible for a vaccine, please call to book your appointment now.

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How your prescription gets from the surgery to the pharmacy

About 80% of our prescriptions are now sent electronically from the practice to your nominated pharmacy. This dramatically reduces the…

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Pharmacy 2U

A number of patients have called us as they have received a letter from Pharmacy2U. The letter looks like we…

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Are you – or someone you know – affected by a life-limiting illness?

St Margaret’s Hospice offer a listening ear, provide information and assist with finding other services which may be of help  …

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Respiratory Information Event – 16 October

In Somerset the British Lung Foundation has been working with the NHS to help support patients with lung problems. You…

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We have a cleaning vacancy

Our cleaning team work Monday to Friday 5.30am-8.30am. If you are interested in joining the team, please write to Sue…

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Do you use an inhaler? These videos will help you

https://formulary.somersetccg.nhs.uk/?page_id=3964

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Rowlands delivery service – now limited to fully housebound patients

For many years Rowlands has maintained its free prescription delivery service. However, the financial pressures in the NHS have made…

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Do you have diabetes?

We would also like to tell you about a service for people with diabetes that is available across Somerset. My…

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Appointments for diabetes reviews are changing

Your diabetic check is in two parts and it is essential that you attend for both appointments. First you have…

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Carrying medicines abroad – visit your pharmacy

The BBC reported that the Foreign and Commonwealth Office (FCO) is advising holidaymakers to see their GPs to check if…

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Phones back on line

The phones have been fixed so hopefully all will be back to normal on Monday.

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Phone lines still down

We are working through all 541 messages left today on the divert phone.   Everyone who left a clear enough…

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Our phone lines are still down

Despite many calls explaining the safety issues for patients not being able to get through to us, BT have not…

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URGENT – our phone lines are down

BT are fixing it.   Please avoid calling for all reasons unless it is urgent.   We will keep you…

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New online prescription service not working?

This was upgraded last week and the upgrade didn’t go well.   It is a national system and has been…

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Easy to read version – How we use your medical records

This practice handles medical records in-line with laws on data protection and confidentiality. We share medical records with those who…

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ALLEGED BOGUS HEALTH VISITOR

It has come to our attention that a family in Yeovil have been visited by an unidentified woman claiming to…

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How we use your information to provide your healthcare

Privacy Notice – Direct Care, (routine care and referrals) East Quay Medical Centre – May 2018 Plain English explanation  …

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Please leave us a review on NHS Choices

If you are unhappy with the service and have a current problem with us, please contact us directly as often…

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Check us out on NHS Choices and CQC

You can find out more about us, and the quality of our services, at:   NHS Choices   And  …

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Self referral to Talking Therapies

You can self refer for NHS Talking Therapies using this form: https://gateway.mayden.co.uk/referral-v2/277a9f83-6ba4-4c89-8a7f-95df33039c94

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Free NHS advice on Mental Health

Here are leaflets from the local provider of mental health services. If you are worried about any aspect of your…

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Easter

We will be closed from 6.30pm on Thursday 29 March and will re open on Tuesday 3 April at 8am….

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Our new Fair Processing Notice

Click here to view our latest Fair Processing Notice

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What is your diabetes risk?

You can use this simple tool to work out your risk of Type II Diabetes. https://riskscore.diabetes.org.uk/start?_ga=2.179057380.1739582920.1521636838-2000609799.1521636838 If you are concerned…

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Weather affecting service Thursday and Friday

With the Red alert in action, we have changed our appointments to try to get everyone seen before the red…

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Thursday and Friday – 1/2 March – can’t get in? Want to cancel?

Snow may disrupt our services – so we need to prioritise urgent medical needs. We will do our best, so…

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Major IT Upgrade this week (26 Feb)

We are having a MAJOR IT upgrade this week. From mid morning on Tuesday 27th to Thursday 1st most of…

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Bad weather!

The forecast is for bad weather at the end of this week. We appreciate it can be more difficult to…

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Declaration of earnings

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS services…

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Opening times over Christmas

We are closed on the bank holidays over Christmas. Our phone lines will close at 6.30pm on Friday 22 December…

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Evening and Weekend Appointments

Until 31 March 2018 you can access appointments in the evening until 8pm on weekdays and on a Saturday if you…

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Flu vaccines

Clinics are almost full!   If you are eligible to have the vaccine on the NHS please book your flu vaccine…

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Improved Access Appointments

Since 2007 many GP practices have offered ‘Extended Access’ appointments to patients. It was up to individual practices to decide…

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Appointments (until 1 April 2018)

You can now access primary care appointments in the evening and at the weekend if you are registered at a…

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Flu vaccinations

Clinics are now available for flu vaccinations. If you are eligible, please call to book now.  

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New contraceptive injection you can inject yourself

There is a new contraceptive injection that you can give yourself every 13 weeks that may be suitable for some…

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Private Counselling at East Quay Health In East Quay Medical Centre

Introducing Nici Green, Registered MBACP Nici is a fully qualified counsellor) who offers one to one counselling for adults on…

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Webinars for IBS

In Somerset we have a dietetics – led IBS service. This team have set up first line advice webinars open to…

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Get your vitamin D from the sun now!

Between April and September the Sun strength in Somerset is enough to provide the requirements for production of vitamin D….

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All change next week!

On Tuesday we say a very sad farewell to Dr Roberts as she begins her retirement. Many of you will…

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Appointments outside of normal hours

Somerset is currently running a pilot which looks at changing the opening hours of some surgeries. We have decided to…

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We wish Dr Roberts a long and happy retirement

We are very sad to advise that Dr Roberts is retiring as a GP on 31 May 2017. Dr Roberts…

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The CQC want your feedback on the Out of Hours GP Service

What do you think of the GP Out of Hours (OOH) service in your area ? Vocare Limited (Somerset Doctors…

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Caring for children with coughs

This is a really helpful leaflet about what to do when children develop a cough. Please read it if your…

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Easter Opening and Prescriptions

Easter is fast approaching. We will be closed on Good Friday and Easter Monday. You may wish to ensure you…

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Our MSK service ends 31 March 2017

We were pleased to be able to offer our patients an additional service from 1st October 2016 to 31 March…

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Public spending

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS…

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Road works from Monday 23 January – IMPORTANT

From MONDAY 23 January there are road works near East Quay Medical Centre that will affect how you travel to and from…

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New Musculoskeletal Practitioners at East Quay for Winter 2016/2017

The New Musculoskeletal Practitioners at East Quay Medical Centre for Winter 2016/2017 A new effective diagnosis and treatment option for…

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Opening hours over Christmas

Please note that we are closed over weekends and bank holidays over the Christmas period.   Friday 23 December –…

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Getting to East Quay from January 2017

From January there are road works near East Quay Medical Centre that will affect how you travel to and from…

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East Quay has signed up to Patient Safety Pledges again

This year we signed up to the Patient Safety Pledges again. This involved undertaking a survey on our culture. The…

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Caring for children with coughs

This is a really helpful leaflet about what to do when children develop a cough. Please read it if your…

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Change to medicines for minor ailments

From the 1st of December 2016, NHS Somerset Clinical Commissioning Group (CCG) has made all medicines for minor ailments suitable…

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Change to Gluten Free Prescribing on the NHS

From the 1st of December 2016, NHS Somerset Clinical Commissioning Group (CCG) has made all Gluten Free products non-formulary (the…

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Getting to East Quay from January 2017 until summer

From January there are road works near East Quay Medical Centre that will affect how you travel to and from…

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Are you a male over 65years who has high blood pressure or smoke?

If so, you may wish to consider NHS screening for Abdominal Aortic Aneurysm.   Any man over 65 years of…

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KEEP FREE TV LICENCES FOR THE OVER-75s

In July 2015 the BBC agreed take over the cost of providing free television licences for over-75s, to be phased…

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LifeHacks for supporting your mental health

https://www.cypsomersethealth.org/lifehacks Little book of Mental Health LifeHacks The LifeHacks Booklet is packed with ideas and links to support your own…

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Remote pacing and cardiac monitoring devices – SCAM

We have received details of a particularly cruel phishing scam which is circulating at the moment and affecting people with…

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New Musculoskeletal Practitioners for Winter 2016/2017

Introducing… The New Musculoskeletal Practitioners at East Quay Medical Centre for Winter 2016/2017 A new effective diagnosis and treatment option…

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Pneumonia and Shingles vaccines also available for eligible patients

There is also a national vaccination programme for pneumonia and shingles. The pneumonia vaccine is offered to patients who are…

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Book your flu vaccine now!

We strongly urge patients at risk from seasonal flu to arrange a seasonal ‘flu vaccination to avoid a seasonal  flu…

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Don’t panic about the news item about needing to see your GP every five years

This week there was a news article in one of the national papers suggesting that patients will be removed from…

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Care.Data

You may be aware of this project which aimed to extract information from medical records and pair it with prescribing…

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How your information is used to help you

As part of your treatment, health professionals are required to record details of your condition and the care you receive….

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Patient Safety

We are signing up, for the second year, to the Somerset CCG ‘Sign up to safety’ scheme. There are five…

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Meningitis B vaccine stocks now available

We have just been informed that stocks are back. We have just ordered some vaccine so, for those of you…

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Your medical record

In Somerset NHS providers, such as Musgrove Park Hospital and the Out of Hours Service will shortly have ‘view only’…

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Electronic a Prescription Service – EPS

East Quay Medical Centre has the Electronic Prescription Service (EPS) This means that for all repeat prescriptions you no longer…

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Prescription collection times – 3 or 4 days

Please allow at least 3 week days (some pharmacies, including Rowlands need four) between ordering your prescription and collecting it….

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Don’t believe everything you read in the paper

Instead, this is a good website that gives the truth behind the headlines. It is produced by the NHS to…

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Be wary – bogus callers are about

A year ago we were made aware that other Somerset patients had had random phone calls claiming to be from…

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‘A note from the doctor’

The NHS is currently under immense pressure and we have limited resources to look after our patients. Therefore we must…

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Private Meningitis B vaccine

East Quay Group have offered the men b vaccine privately to children who are not eligible in the NHS vaccination…

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Picking up prescriptions

As the medical centre aren’t open on a Saturday, if you use Rowlands as your pharmacy, you may find it…

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Planning ahead

Many people find it comforting to know that their family know their wishes for the end of their life and…

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Welcome to our Student Nurse and our new Junior Doctor

Laura Turner has just joined us from Plymouth University. She is in the second year of her three-year nurse training…

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Care.Data

This new NHS database, which is being piloted in SOMERSET and three other counties, is still on hold. We hope…

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Do you know who your GP is?

At East Quay we have always had a personal list system. You should know who your registered GP is, but…

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Online prescription ordering

We now have hundreds of patients signed up and using our online ordering for repeat prescriptions. If you have repeat…

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Notification of earnings

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS…

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Time off from work due to illness or injury…FIT NOTES

Illness or absence less than 7 days You do not require a doctor’s sickness certificate for any illness lasting seven…

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Wondering why you have to wait for a doctors appointment?

The NHS is crisis.There is not enough money and there are not enough Doctors and Nurses to cope with the…

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Patient Safety – Update of progress

All Somerset practices were invited to sign up to the Safety Pledge this year. At East Quay, we always look…

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Collection time for Repeat Prescriptions will be three working days from 1 January

For safety reasons and to reduce the delays you may incur when you collect your repeat prescription, we are changing…

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Happy Retirement Dr Swindall

At the end of this month we say an incredibly sad farewell to Dr Swindall as she embarks on her…

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Last days for the Consultation on the Bus Route to East Quay Medical Centre being cut- act now

The council need to make cut backs and the latest service at risk is the bus route that stops at…

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New website – Babies and mental health

There is a new website, developed by the NHS and key charities which gives advice and support to those expecting…

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Care.Data delayed

The new Care.data service was due to be launched this Autumn. However there have been delays as further checks are…

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Electronic Prescriptions (EPS) start here on Monday 12 October

Please bear with us on Monday as we go live with the Electronic Prescription Service. This is a new way…

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Happy Retirement Dr Budd

On 30 September we wish Dr Budd a happy retirement. Dr Budd has been a GP partner at the surgery…

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Flu vaccination appointments filling fast

We have had an amazing response to our flu camapign this year and the first clinics are all booked up….

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Personal GP – you all have one!`

At East Quay Medical Centre we have always had a personal list system. This means that you have a named…

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Access parts of your medical record online

Before 31 March 2016 we will be able to set you up to see coded data in your medical record….

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Flu vaccine appointments available now!

Eligible patients are invited to call to book an appointment in the flu clinics now. Clinics start on 1 October…

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Welcome Dr Wood and Dr Powell

Today we welcome Dr Sophie Wood who joins as as GP partner. Dr Wood has worked with us for some…

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Wishing Dr Goldie a long and happy retirement

Dr Goldie retired today after almost thirty years of being a GP partner at East Quay Medical Centre. Dr Goldie…

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7 hours of wasted GP appointments last week!

We have noticed a big rise in the number of patients who book and then fail to attend their appointment….

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Care.Data – Coming to Somerset from September

The Care.Data service will be coming to Somerset from September. This is a new database that brings (anonymised) GP records…

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Make sure we have your right address before September

In August/September you will be getting an important letter about your medical records. You must make sure that the address…

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Nominate your pharmacy before 12 October

East Quay Medical Centre goes live with the Electronic Prescription Service (EPS) on 12 October. If you have signed up,…

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New free government service for those out of work

The Government has set up a new service for those people who are (or are at risk of being) out…

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New Website for local events, services and support in Somerset

www.somersetchoices.org.uk Somerset Choices will provide easy access to information and a directory of local services, products, groups and events in…

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Pain management website for patients

If you suffer from persistent pain, please take a look at this website – many patients have found it very…

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Be aware of cold calls that say they are from us

In Somerset a number of patients have reported that they have had cold calls from what appear to be a…

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Over 75s – health checks

If you are aged 75 or over and have not seen your GP for some time, you are welcome to…

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New GP Partner – 1 June 2015

Dr Alexandra Murray joined East Quay Medical Centre as a partner on 1 June 2015. Welcome Dr Murray

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Free Self-Help for Depression, Anxiety and other mental health conditions

Talking Therapies, the local service for counselling has a range of self-help guides on their website. Click here to have…

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Free NHS Health Check

NHS Health Checks are now provided by ToHealth Limited in Somerset. For more information or to book go to: somersethealthchecks.co.uk…

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New free service to help you quit smoking

Patients can seek help to quit smoking on the NHS without needing a referral from the surgery, Visit: https://www.smokefreelifesomerset.co.uk/

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Patient Group publish their report on their work this year.

In 2014/2015 the group focussed on three priority areas as part of this project. These were: car parking, call answering…

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Friends and Family Test Results!

Thank you to those of you who have completed feedback using the Friends and Family sheets. Results for January are:…

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Doctors have ten minutes for each appointment

Please remember that the Doctors’ appointments are only ten minutes.Whilst we would like to give longer, we also need to…

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Get the best from your Doctor

Before your consultation it is often helpful to think about what you want to tell the Doctor or Nurse. This…

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We need your help with NHS resources

The doctors’ surgeries in Bridgwater and the surrounding area are working with the NHS to try to reduce the waste…

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Welcome to our new website.

Welcome to our new website. Thanks to Media Orb for designing and building such a fresh new site.

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