During September 2026, 145 patients completed the Friends and Family Test (FFT) at East Quay Medical Centre.
Overall, the results demonstrate a very high level of patient satisfaction, with the vast majority of respondents indicating that they would be likely or extremely likely to recommend the practice to their family and friends.
2. FFT Results
| Response | Number of responses | Percentage |
|---|---|---|
| Extremely likely | 114 | 78.6% |
| Likely | 23 | 15.9% |
| Neither likely nor unlikely | 3 | 2.1% |
| Unlikely | 2 | 1.4% |
| Extremely unlikely | 3 | 2.1% |
| Total | 145 | 100% |