Despite many calls explaining the safety issues for patients not being able to get through to us, BT have not yet allocated resource to fix the issue.

We are in constant contact to try to influence this.

We apologise for the problems and we have been promised it will be fixed tomorrow.

We have diverted the phone to a mobile so you can get through for urgent matters.

If your need isn’t urgent, please avoid calling so the line is free for those that do need urgent help today.