Rowlands Pharmacy are still having major IT issues today. They are working incredibly hard to fix it and hope to be fully operational again soon.
They are currently unable to dispense items unless already made up. So it may be that medication recently ordered cannot be dispensed. If this is the case, they will work with us to get the best solution for you. This may mean a new prescription to take to a different pharmacy.
If ordering new or repeat medication please ask for a temporary pharmacy so your medication is not delayed.
Please be patient and kind with the pharmacy and reception staff – this will effect hundreds of prescriptions and take more time to ensure you get your prescription.
Rowlands are very sorry for any delays or inconvenience and thank you for your understanding.
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