Carrying medicines abroad – visit your pharmacy

The BBC reported that the Foreign and Commonwealth Office (FCO) is advising holidaymakers to see their GPs to check if any of their prescribed medication contained controlled drugs, to avoid falling foul of local laws when travelling abroad. The advice seems to have been made without any thought of the serious consequences it could have … Continued

Phone lines still down

We are working through all 541 messages left today on the divert phone.   Everyone who left a clear enough message will get a call back once the phones are back up. Hopefully tomorrow or Monday.   If you have a medical emergency before then, please call 111 or 999 accordingly.   we apologise for … Continued

Our phone lines are still down

Despite many calls explaining the safety issues for patients not being able to get through to us, BT have not yet allocated resource to fix the issue. We are in constant contact to try to influence this. We apologise for the problems and we have been promised it will be fixed tomorrow. We have diverted … Continued

New online prescription service not working?

This was upgraded last week and the upgrade didn’t go well.   It is a national system and has been fixed but we know a few patients are still having difficulties. The new website is: https://www.patientaccess.com/ Please use that new link and ‘refresh’ your browser in case it has stored any of the old information. … Continued