Only a week to go before Christmas! We are closed on the bank holidays but open as normal (8-6.30 on…

https://www.facebook.com/BridgwaterNHS

The NHS is warning that services are stretched by high levels of the big four winter bugs – flu, norovirus,…

Somerset families and residents who are struggling to pay the bills this winter could be eligible for support with the…

For many decades we have hosted Doctors and Nursing in training. This is a crucial part of securing the future…

Bridgwater Bay PCN have produced a fantastic set of podcasts on women’s health issues. They are on spotify but you…

Please make sure you follow these instructions or we will be unable to fit/refit your coil. Coil instructions  

If you have a learning disability or are autistic, it may be a health and care passport could be useful…

As long as you have the forms/labels or we have added them at the practice, the team at Victoria Park…

This is a great new booklet – written by a women who went into menopause – and wanted to help…

Today, 2 October, our phone system has gone down. This is a wider network issue – the engineers are working…

Somerset Council Adult Social Care have Independent Living Centres (SILCs) in Shepton Mallet, Yeovil and Wellington. Their centres help people…

Local GP, Dr Sophie Wood, talks about contraception in our latest Podcast on Women’s Health. She talks about what to…

Following on from an idea from the patient group, we now have a new way to cancel your appointment! Now…

Cervical screening is one of the best ways to protect yourself from cervical cancer.It checks the health of your cervix…

This recovery programme may help you:

There is a new 9 week recovery programme – see the poster below: MKI_ACORN_poster_2023_24

Today we say a very sad farewelll to Dr Nicola Power as she leaves us for a new role in…

If you don’t have the NHS app but want help to get set up… Or if you have it but…

The NHS has asked GP practices and Pharmacies to start the main flu campaign in October this year. Usually we…

The number of children and young people who have been admitted to hospital in DKA (diabetic ketoacidosis) across the south…

GDPR Full policy for patient data August 2024

We work in partnership with seasoned NIHR CRN (National Institute for Health Research Clinical Research Network) experts, seamlessly integrated into…

Here is an excellent leaflet from the National Kidney Federation on Statins: statinsdraftjune2024version2

We are affected by the global IT outage today. We have no access to medical records. We cannot order prescriptions,…

This year will be the third year of walk for a life. People are invited to attend the walk to…

NHS South West and SW Virtual Hub have partnered with Hope For the Community CIC to deliver online Hope Programme®…

Take a look! Bridgwater NDPP Group August24  

If you are over 16 and suffering with binge eating disorder or bulimia nervosa – please take a look at…

Our results were very positive – with performing above, or well above average for all but 2 questions: 56% find…

E-mail Sam.Griffiths@somersetft.nhs.uk yo get booked in!

AAA Screening is a simple ultrasound test which the NHS offers free of charge to all men aged 65 or…

If possible, use this form and return it to use by e-mail or in hard copy. Or, pop in and…

Moving towards more whole foods May 2024(1)

Diabetes flyer 2.0

See the attached for the links to the booking service, support and health advice: Pregnancy Pack

There is a lot of support and information for patients with Diabetes – so much so it can be a…

Have a look at these helpful videos – they explain why we check your blood, wee, feet and eyes when…

NEW Sing2breatheBwater A4 (to May24 final2)

Six of Somerset’s MIUs are getting a new name from 1 April – Urgent Treatment Centres (or UTC for short)….

If you live within our catchment area, you can now do so online here: https://gp-registration.nhs.uk/L85035 Please note that you also…

Back up @ 11.58

The NHS App gives you a simple and secure way to access a range of NHS services. Download the NHS…

Please tell us so we can support you both in maximising both your health and wellbeing. E-mail us, call, pop…

Have a look at this research study   Pre-PINCS Survey Invitation  

Poster IRAS 298521 RoE2 clinic flyer, Version 2, 23.08.22 updated 17.10.22

on 1 February the NHS launched an expansion of community pharmacy services. You can now go to a local pharmacy…

Vacancies 2024 receptionist

Take a  look for December and January! Appointment data January 2024 Appointment data Dec2023

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS…

NHS Somerset MSK app is now available to all patients. It’s a FREE, easy-to-use tool helping you to self-manage your…

One of our patients has informed us that they received a scam call this week. The caller said they were…

Dr Peter Aird is retiring from East Quay Medical Centre and Dr Ali Bateson is leaving England to mover back…

Please read this information Advice for those stopping GLP1s. Somerset. July 2023  

We have a vacancy to join our acute care team. Whether you are a ECP, Paramedic, ANP, Nurse Practitioner or…

The Targeted Lung Health Check programme aims to find lung cancer early, sometimes before you have symptoms. Lung health checks…

The NHS has reintroduced the ‘Friends and Family’ test across the NHS. You can click on the link below to…

We have had a series of challenges in the practice over recent months and this has mean that we have…

Improving your medical care Prioritising a safe service Prioritising quality of care Prioritising routine care Prioritising seeing your own GP…

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS…

We are very sorry – the phone lines are still down.   The teams are working hard to get it…

Having diabetes increases your risk of cardiovascular disease, eye disease and kidney disease. With regular checks you can reduce the…

Somerset NHS Menopause Service – NHS Somerset Watch the latest Menopause and HRT webinar As part of the one-year pilot…

Improving your medical care Prioritising a safe service Prioritising quality of care Prioritising routine care Prioritising seeing your own GP…

This winter has been the most challenging we have ever seen. Not just here at East Quay, but across the…

Understanding Type 2 Diabetes Free Online Course Join us for this FREE 2-day online course on Wednesday the 18th and Thursday the…

Is your child feeling unwell? The FREE Handi app means you can instantly access, expert advice when you need it…

The NHS is under immense pressure at the moment and we cannot continue to provide safe care and a limitless…

YOU are finding it increasingly difficult to get an appointment with your chosen doctor as quickly as either you or…

Why Can’t I See My Own Doctor When I Need to? You may be finding it harder to get an…

Somerset’s Adult Social Care have recently relaunched their Independent Living Centres (SILCs). The centres in Shepton Mallet and Wellington are…

We are pleased to announce the launch of the Talking Therapies – Somerset IAPT Service Direct to Digital Offer. Patients…

You may have seen that on 24 November, NHS Digital will publish General Practice Access Data (GPAD) for all practices…

The NHS is publishing monthly data on appointments in GP surgeries from October onwards. Unfortunately the NHS data systems don’t…

Read this leaflet: COPD rescue meds leaflet  

The Marie Curie ‘Talk About’ project encourages and supports people to have important conversations about death and dying. It helps…

Understanding your test results We encourage you to access your results online if possible. If you look online, you will…

Please find this useful leaflet for mental health support for children and young people https://eastquaymedicalcentre.com/app/uploads/2022/09/MH_Support_in_Somerset_for_CYP_September_2022.pdf

GP practices are closed on Monday 19th September so our staff can pay their respects on the day of the Funeral of Her…

It saves waiting on the phone lines, and you can click the link 24/7! Cancel Appointment – eastquaymedicalcentre

The NHS has reintroduced the ‘Friends and Family’ test across the NHS. You can click on the link below to…

Always wanted to be a Medical Receptionist? We have a vacancy… …So now may be your time to join our…

If you are in this building you MUST wear a face mask

Having diabetes increases your risk of cardiovascular disease, eye disease and kidney disease. With regular checks you can reduce the…

These videos tell you more! Greener Practice: What is asthma and how to treat it? – YouTube Greener Practice: inhaler…

Want to know more about the NHS app – take a look here:   https://www.youtube.com/watch?v=4lUQrttd2Jw

The Health and Wellbeing Coach team will be piloting a new 6 week group course for patients living with persistent…

The NHS has reintroduced the ‘Friends and Family’ test across the NHS. You can click on the link below to…

Quay points – Summer 2022

MIND in Somerset Sedgemoor Community Support Project The Mind in Somerset Sedgemoor Community Support Project offers support to residents old…

The HOPE programme for Long Covid aims to reduce the negative impact of COVID-19 by empowering people across the South…

The NHS has reintroduced the ‘Friends and Family’ test across the NHS. You can click on the link below to…

Weight management refers to the process of considering your weight alongside your health and wellbeing and can involve aiming for…

Regular activity is proven to protect your health in many ways. It can reduce your risk of major illnesses, and…

Moving more and regular physical activity helps to improve both physical and mental health as well as reverse some effects…

Regular activity is proven to protect your health in many ways. It can reduce your risk of major illnesses, such…

Regular activity is proven to protect your health in many ways. It can reduce your risk of major illnesses, such…

Moving more and regular physical activity helps to improve both physical and mental health – especially if you can get…

Physical activity can benefit every aspect of health: regular exercise reduces the risk of chronic diseases such as coronary heart…

Regular activity is proven to protect your health in many ways. It can reduce your risk of major illnesses (and…

Health and Wellbeing for you and your children   Patients with young children often tell us how hard it is…

Following the expansion of our team earlier this year, we have two Nurse Practitioners in our Urgent care team. If…

It saves waiting on the phone lines, and you can click the link 24/7! Cancel Appointment – eastquaymedicalcentre

If you’re more than 10 weeks pregnant or have a child under 4, the Healthy Start scheme can help you…

This is now available for the over 75s, those who are immunocompromised, and those who live in a care home….

We have a large number of the team isolating due to Covid. Where possible we will swap consultations to telephone,…

Healthcare rules are still that masks must be worn in ALL healthcare settings. We have vulnerable patients and must do…

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS services…

Open Mental Health has launched a new website providing a platform where people in Somerset can seek advice and find…

This week we have a number of staff off due to covid – this is affecting all departments (GPs, Reception,…

Quay points – Spring 2022

As the weather at the moment locally is better than predicted, we are open as normal.   We will keep…

Our nursing team has been hit by covid. There is no risk to patients who have seen the team. However,…

A newly formed young and dynamic alliance ‘Somerset Children and Young People’s Counselling Alliance’ launches an exclusive website on Thursday…

Eligible people can now book a face-to-face appointment via the National Booking system at a selected vaccination centre to show…

We have a small number of flu vaccinations left – so if you are an adult and want one, please…

Happy Christmas to all our patients. It has been another challenging year and we are grateful to all of you…

Christmas is often a time of indulgence and rest as you celebrate. One of the best gifts you can give…

Check out this free support group to help support you to live a healthy and active life:  

Click here: Reconditioning_Resource And self refer to the NHS Health and Wellbeing coaches here: Somerset Activity & Sports Partnership – Health…

After over 30 years at East Quay, I am now retiring from the practice that I joined in 1991. Sadly,…

We are now on catch-up, so the lines will be very busy for the rest of the morning.   Thank…

If you or someone you know needs to book a covid booster, we would recommend that you use the online…

We understand that the covid boosters are slightly behind and so those who had their second dose exactly six months…

The Bridgwater Bay Primary Care Network is all of the local practices in Bridgwater and the surrounding area working together…

There are some great resources from the Gloucester team – a series of 4 online videos on managing fatigue, diet,…

The NHS has started delivering Covid booster jabs to people in eligible groups last week, as the biggest and most…

Calm Harm is designed for people who are trying to manage urges to self-harm. Calm Harm is based on the…

The NHS has failure in the email system today so please avoid sending emails today as they may not be…

Somerset Clinical Commissioning Group are inviting former patients and stakeholders who represent the local community to attend a series of…

Dr Gardiner has been a Partner at East Quay Medical Centre for over 30 years. He retires  in mid December  and…

Unfortunately, our on-call GP is sick today and not able to work. All of the other GPs are covering all…

There are problems with the networks and comms in the NHS in the South West today. It means that lots…

The invitations for the covid boosters are being sent centrally, not from us. Please wait until you get your text…

We have just heard this on the news too. We do not know the local plans for the boosters but…

Concerns have been raised about patients’ middle names not being displayed on the NHS App or NHS COVID Pass as…

Recent events in Afghanistan may have an impact upon patients who have links with the country, including members of the…

The MeeToo App supports the mental health and emotional well-being of children and young people in Somerset, through pre-moderated peer…

We ask that you DO NOT phone the surgery to enquire about pre-booked blood test appointments. Our clinical team will…

Please check out this poster for more information! Sustainable inhaler FINAL

Patients transferring from VPMC following the allocation will be registered from tomorrow. It will take a few days – likely…

If you are a previous VPMC patient and have been allocated to another surgery but want to register with us,…

Further important information: Victoria Park Medical Centre – Notification of practice closure Due to ongoing clinical staffing shortages at Victoria Park…

A leaflet with information for individuals who would like to make changes and address harmful behaviours within and intimate relationship…

Children and young people abuse advocate leaflet  

We have been asking patient to attend just before their appointment time and wait in their car to be called…

The NHS COVID Pass shows your coronavirus (COVID-19) vaccination details or test results. This is your COVID-19 status. You may…

Are you, or someone you care for, Diabetic? Please have a look at this video on how to care for…

In May and June we published information on changes to the way the NHS may use your data. This change…

This means that even after 19 July, you MUST: Wear a surgical face mask Sanitise your hands Stay 2 metres…

England’s Chief Nurse has today reminded the public that everyone accessing or visiting healthcare settings must continue to wear a…

We are getting a LOT of urgent requests for hayfever at the moment. This can cause very unpleasant symptoms and…

Location Day / Time Type Taunton Racecourse Friday 25 June: 10am – 6pm Second dose AstraZeneca The Bath and West…

We have now completed our local vaccination programme for people in cohorts 1-9. All adults aged 18 and over are…

We’re delighted to announce the launch of our brand-new online health and wellbeing directory for Sedgemoor residents, in partnership with…

The Bridge provide resources to support people (men and women) who have been sexually assaulted. They have recently produced a…

Curable: A Different Approach to Chronic Pain (curablehealth.com) https://www.curablehealth.com/ Home – Live Well With Pain https://livewellwithpain.co.uk/ Somerset Community Pain Management…

Just click here and complete: Cancel Appointment – eastquaymedicalcentre

AMENDMENT – HOT OFF THE PRESS DEADLINE PUT BACK TO 1 SEPTEMBER. General Practice Data for Planning and Research (GPDfPR)…

NHS England and NHS Improvement, in partnership with MyWay Digital Health, is hosting a Massive Online Open Course on ‘Understanding…

Our phone lines have been really busy this week.   Some useful stats…   On average we take 450 calls…

We have an IT installation on Tuesday 8 June.   Our clinical system will remain up but out appointment system…

https://eastquaymedicalcentre.com/app/uploads/2021/06/GDPR-Full-policy-for-patient-data-June-2021.pdf

You can find out more about and register a National Data Opt-out or change your choice on nhs.uk/your-nhs-data-matters or by calling 0300…

Under data protection law we must tell you about how we use your personal information. This includes the personal information…

Under data protection law we must tell you about how we use your personal information. This includes the personal information that we…

Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services…

From 1 July 2021 the NHS is sharing all GP medical records data for further research.   Full details are…

The media can sometimes distort the truth and so here are links to reliable information on it: National data opt-out…

We know that every practice has been experiencing very high levels of demand recently and some examples of abusive and…

Check out these clips which explain them all: What is screening anyway? What is screening? – YouTube Female Female lifetime…

https://www.wearewithyou.org.uk/…/over-50s-alcohol…/ In November 2020, ‘With You’ launched an Over 50s Alcohol Helpline which provides advice and support to individuals aged…

There was a lot of media coverage yesterday on GP Practices, not much of which was favourable. We want to…

We have Amy and Jo, First Contact Physiotherapists at the surgery 2 sessions a week. A First Contact Physiotherapist (FCP)…

This week we have had a significant number of patients shouting, swearing and insulting all members of our team. We…

A large number of our patients were booked by us into Taunton Racecourse on 1 and 2 March for their…

For those with online access to test results (if you haven’t yet been set up, but would like to be,…

We ask all patients to look online or call for their results (unless there is a planned appointment in place…

The covid vaccination hub at North Petherton is not able to do phase 2 covid vaccinations (under 50s who aren’t…

MyDiabetesMyWay is available in Somerset – if is free (the NHS funds it) and is a great way to understand…

**Oxford Astrazeneca update** On 7 April 2021, the Medicines and Healthcare products Regulatory Agency (MHRA) issued new advice, concluding a…

Could you benefit from working with a Health and Wellbeing Coach? While people with long term health conditions often understand…

Could you benefit from working with a Health and Wellbeing Coach? While people with long term health conditions often understand…

Waiting for a date for your second COVID-19 dose? If you had your first vaccination at Taunton Racecourse, The Bath…

Book a coronavirus vaccination – NHS (www.nhs.uk)

If you had at one of the sites arranged by local practices, we are still waiting for confirmation of deliveries…

Introducing our new Health and Wellbeing Coaches in Bridgwater and the surrounding area.   This is a free service offering…

Donated plasma could help some of the most vulnerable, such as the elderly, or people with weak immune systems. The…

We have just had it confirmed that all patients 55 or over can book their covid vaccination online at the…

Young people may need a lot of support at the moment. Young Somerset have pulled together this fantastic handbook of…

We have just sent a text to 1000 patients who are in group six. This has a link to book…

Information for patients about the COVID-19 Clinical Risk Assessment Tool – NHS Digital

The news last night featured announcements on a new Covid Toolkit, being run centrally, to assess each patient’s risk should…

As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has…

Use this service to book a coronavirus (COVID-19) vaccination or manage your appointments. You can only use this service if…

Get a free NHS test to check if you have coronavirus – GOV.UK (www.gov.uk)

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs  working to deliver NHS services…

Use this service to book a coronavirus (COVID-19) vaccination or manage your appointments. You can only use this service if…

Lockdown restrictions have been tough on all of us. If you’re struggling, help is available. Whether you need emotional support,…

If you need help losing weight, why not try the free NHS 12-week weight loss plan. https://www.nhs.uk/…/start-the-nhs-weight-loss-plan/

An update from Asthma UK: We know that there’s been a lot of confusion about when people with asthma will…

At East Quay, we have a personal list system. This means you are registered with a GP and we encourage…

Somerset Skills and Learning are currently running free online workshops and courses for anybody who is aged over 19, who…

We know that many patients find videos easier to follow and understand than leaflets. The new National Health and Care…

Covid vacciantion scams – we have heard of yet more. And they are getting ever more convincing. Please rely on…

For those with online access to test results (if you haven’t yet been set up, but would like to be,…

We recommend all patients sign up for online access – especially for ordering repeat prescriptions and viewing your test results….

https://www.facebook.com/BridgwaterNHS/ This is the official page for East Quay Medical Centre. The page will be used to send out reliable…

We are starting to book group three for the covid vaccinations, as we also finish the over 80s. It is…

Community Transport has increased its capacity to supply transport for COVID vaccinations and medical journeys. They have increased car volunteers….

The UK Chief Medical Officers have agreed a longer timeframe between first and second doses so that more people can…

Take a look at MotivateT2D Project – Supported exercise programme A team from the University of Exeter and Liverpool John…

We have had reports from some patients who have had their nominated pharmacy permanently changed from their local pharmacy to…

High risk patients recovering at home from covid-19 may benefit from having an oxygen saturation monitor. Many people have these…

If you need an isolation note – visit: https://111.nhs.uk/isolation-note…

We need more people, especially men, who have recovered from COVID-19 to register and donate blood plasma which might saves…

We have re-vamped the website, so it is all up to date. We use our Facebook Page EastQuayMedicalCentre to send…

https://eastquaymedicalcentre.com/dave-the-dog-book-2/

Face coverings can help us protect each other and reduce the spread of the disease if you are in an…

This is a leaflet providing key information to support you at this especially difficult time: Bereavement COVID

The onsite pharmacy, Rowlands, is now open 9-6.30, except for lunchtime closing 1-2. The pharmacy will be open 2-5 on…

Please click the link below for national information on the changes, and view our own supplementary notice below: https://digital.nhs.uk/services/summary-care-records-scr/scr-coronavirus-covid-19-supplementary-privacy-notice Supplementary…

This may also be useful for those who may need support to help new people caring for them to understand…

The following form has been developed to help those with learning disabilities or autism, to record important and useful information,…

Online testing portal For essential workers… https://self-referral.test-for-coronavirus.service.gov.uk/ For over 65s and other eligible groups… https://self-referral.test-for-coronavirus.service.gov.uk/test-type

It is intended as a communication tool out to patients on information on the medical centre as well as local…

https://www.gov.uk/find-coronavirus-support You can find information about: feeling unsafe going in to work paying bills or being unemployed getting food having…

Mindline is the front door for corona virus anxiety and worry but also for emerging and on-going mental health problems…

Free Online Course on Type 2 Diabetes Registration is open for a 2-day free online education course on understanding type…

We have some changes here at the surgery. Dr Jon Parratt is retiring from East Quay Medical Centre. As you…

0300 790 6275 Available 8am to 6pm, seven days a week A single number is now available for anyone in…

Somerset’s new Coronavirus helpline launched A single phone number is now available for anyone in Somerset who needs Coronavirus-related support…

GP services have been given a mandate from the NHS to reorganise their services to ensure that patients continue to…

The newly updated NHS dietetic website http://www.patientwebinars.co.uk is now up and running as of today. Particularly with COVID-19 in mind,…

Please click here for information: Volunteering in Somerset during Coronavirus outbreak If you would like to volunteer, Spark Somerset has set…

Mindline are providing a good support line Please call them on 01823 276892 Mon-Fri 9am – 11pm Satr-Sun 8pm –…

Please allow a lot of time if you are coming to collect your prescription. Please ensure you keep 2 metres…

The Rowlands Pharmacy opening hours are be 10am – 1pm and 2pm to 6.30pm

To cope with the demand we are expecting over the coming weeks, we have moved to total triage. If you…

On Monday 16th March the UK government announced a package of measures, advising those who are or may be at…

The government are writing to the 1.5million patients who need to stay at home totally for 12 weeks, for their…

There is now an online link for patients to get self-isolation notes if the official advice regarding isolation applies to…

Who are we talking about? As at 20 March:  High-risk groups – who should be reducing social contact and ‘social…

COVID-19 Information from Gov.uk website The outbreak of COVID-19 continues to evolve. As of 17 March 2020, the Foreign and…

All pharmacies are struggling a the moment, so please be patient and allow extra time for ordering and collection. Rowlands…

Important information about the coronavirus (COVID-19). The official advice. The NHS in Somerset and Public Health England (PHE) are well…

Please visit this website and point your employer to it too.. https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-guidance-for-employees    

Correct at 17/3/2020… Those who develop symptoms must self-isolate for SEVEN days. After 7 days, if they are well, they…

Correct at 17/3/2020… To protect others in the community • Not leaving the house and, if living with others, minimising…

We have no more guidance than is on the news or government websites regarding whether patients should not go into…

If you, or anyone in your household, have a new persist dry cough or a temperature of 37.8 or more,…

Demand is starting to peak and we have a number of clinicians in isolation. They are able to work from…

Due to COVID-19, we have set up text messaging. We will not use this for messages about your health or…

If you are concerned about coming into the surgery at the moment, we can do many appointments over the telephone….

The surgery is currently receiving a lot of requests for travel cancellation forms from people who want to cancel their…

If you need general information on coronavirus, please use this url: https://www.nhs.uk/conditions/coronavirus-covid-19/ If you are concerned that you may have…

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public Remember if you have had ANY contact with anyone at risk, then do NOT come in to the surgery….

Wash your hands frequently Wash your hands frequently with soap and water or use an alcohol-based hand rub if your…

Some patients registered at this GP practice will soon be invited to take part in a national survey about their…

If you think you have been exposed to the Corona Virus (i.e. been to China or in contact with someone…

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS…

If you think you have been exposed to the Corona Virus (i.e. been to China or in contact with someone…

During the autumn of 2018 Somerset NHS carried out an extensive engagement exercise to ask people to share their views…

The DadPad is an easy-to-use resource for new dads and dads-to-be, packed with relevant information. Its aim is to provide…

Together with top allergy specialists, Professor Arshad and Professor Holloway from Southampton Medical School, we have just produced an excellent…

The way the NHS uses your data – and how to opt out of certain uses, has changed.   Please…

Our IT has failed us today. We are doing the best we can, but it is difficult, so please be…

As a GP surgery, we are governed by the Care Quality Commission (CQC). We have just had out annual regulatory…

The midwives now ask that all women complete the maternity online self-referral form via our Musgrove Park Hospital website. •…

We have been beset with sickness across the teams this week.   We have tried to avoid it affecting the…

We have given 1500 flu vaccinations since the start of this years flu campaign. If you are eligible and haven’t…

We will not be opening on the evening of Christmas Eve or New Years Eve and will close at 6.30pm….

https://www.nhs.uk/conditions/medicines-information/getting-your-medicines-if-theres-no-deal-eu-exit/

Due to the way many pharmacies are now dispensing off-site, it is important that you allow enough time when ordering…

We offer a setting where we can check your medical records and make sure you get the most suitable vaccine…

The new Officer is: Kevin Caldwell GP Data Protection Officer Somerset CCG, Wynford House, Lufton Way, Yeovil, Somerset, BA22 8HR…

To find out how to get active with your long term health condition, head to the new website launched today!…

Letters are on their way but if you are eligible please call to book yours. Avoid calling on Monday –…

We are starting to send out invites to eligible patients this week. Please call to book your flu jab –…

Dr Daniel Hancock joined us earlier this month and will be with us until September 2020. He is a fully…

If your problem is not urgent, it may be better to avoid calling on Mondays to ensure that you avoid…

We have a new directory of support. It covers local and national services, for health, social and living support. Please…

Create an account with one of the following service providers: Patient Access – https://www.patientaccess.com Evergreen Life – https://e-life.co.uk/ Co-op Health…

Please click here for current information on ADHD and support in Somerset. Gp form re asdadhd FINAL

This week there was an article in the Bridgwater Mercury that suggested that the local surgeries had merged together. This…

Our new phone system is in and now working well (after the hiccup with fibre broadband across much of Bridgwater…

Our internet connection, which runs the phones and East Quay Vision was lost at 2pm. The engineer is on site…

We are very busy today dealing with the new telephone system and also staff sickness. Please avoid calling for routine…

BT have confirmed that an error at their end meant that the transition to the new cloud system – planned…

Some patients have reported difficulties getting through to us today. We have checked the lines and they are working most…

A new film from NHS England aims to highlight the dangers of over-prescribing of opioids for chronic pain and shows…

We are having a new telephone system installed on Saturday. Hopefully all will go smoothly, but please bear with us…

This is attached, reflecting that we may share relevant clinical information with other practices in the Bridgwater Bay Primary Care…

Macmillan Cancer Support provide face-to-face, free and confidential information about cancer, plus emotional support, and their service is staffed by…

Somerset has an award winning free service for patients. It brings excellent videos and information on many aspects of food…

https://www.moneysavingexpert.com/family/cheap-hayfever-remedies/

Self-care_A5_leaflet_Nov 16 v4

Extract from Bridgwater Facebook pages: Improvements to cycle and footway provision between the Wylds Rd/ The Drove junction and the…

Click here for our CQC report https://www.cqc.org.uk/location/1-548296995

Visit… www.sasp.co.uk/activities

The Maternity Digital Transformation programme launched a new online self-referral form for newly pregnant women to register for maternity services….

There are new double yellow lines near the exit for the surgery which makes exiting the car park easier. However,…

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS…

We all need to feel safe – and to have a plan for when we do not. Safety planning is…

All the Doctors and Staff at the Medical Centre wish you all a happy and healthy Christmas and 2019. We…

In 2016 Dr Murray took on a leadership role in the NHS in Somerset. Initially she represented Bridgwater at the…

Until now, if you require hospital care, the doctors and nurses (clinicians) have not had access to the healthcare information…

If your GP has asked you to look at your calcium, here is a handy calculator. https://www.cgem.ed.ac.uk/research/rheumatological/calcium-calculator/

There are some great booklets out there to help people keep warm and well over the winter months. The link…

Norovirus, sometimes known as the ‘winter vomiting bug’, is the most common stomach bug in the UK, affecting people of…

  Symptoms can last longer than you think:   Ear infection: at least 4 days   Sore throat: 1 week…

Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range…

If your child has any of these symptoms you should take immediate action: • Looks mottled, bluish or pale •…

https://www.nhs.uk/conditions/medical-cannabis/ “Medical cannabis” is a broad term for any sort of cannabis-based medicine used to relieve symptoms.Many cannabis-based products are…

The NHS is now so busy it is hard for all of the services to keep up with demand. Waiting…

NHS_Ext_Hrs_A4_Nurse-GP-nurse-ref GP and nurse appointments are now available in your area during the evenings and at the weekend. To book…

In Somerset we are the first to pilot a new NHS Service called My Diabetes, My Way. My Diabetes My…

NHS Digital has published a guide for people who may need social care, their families and carers. The guide has…

We are changing the way we tell you about your test results. Whilst we will aim to contact you with any…

If you are eligible for a vaccine, please call to book your appointment now.

About 80% of our prescriptions are now sent electronically from the practice to your nominated pharmacy. This dramatically reduces the…

A number of patients have called us as they have received a letter from Pharmacy2U. The letter looks like we…

St Margaret’s Hospice offer a listening ear, provide information and assist with finding other services which may be of help  …

In Somerset the British Lung Foundation has been working with the NHS to help support patients with lung problems. You…

Travel Emergency Pack

Our cleaning team work Monday to Friday 5.30am-8.30am. If you are interested in joining the team, please write to Sue…

https://formulary.somersetccg.nhs.uk/?page_id=3964

For many years Rowlands has maintained its free prescription delivery service. However, the financial pressures in the NHS have made…

We would also like to tell you about a service for people with diabetes that is available across Somerset. My…

Your diabetic check is in two parts and it is essential that you attend for both appointments. First you have…

The BBC reported that the Foreign and Commonwealth Office (FCO) is advising holidaymakers to see their GPs to check if…

The phones have been fixed so hopefully all will be back to normal on Monday.

We are working through all 541 messages left today on the divert phone.   Everyone who left a clear enough…

Despite many calls explaining the safety issues for patients not being able to get through to us, BT have not…

BT are fixing it.   Please avoid calling for all reasons unless it is urgent.   We will keep you…

This was upgraded last week and the upgrade didn’t go well.   It is a national system and has been…

This practice handles medical records in-line with laws on data protection and confidentiality. We share medical records with those who…

It has come to our attention that a family in Yeovil have been visited by an unidentified woman claiming to…

Privacy Notice – Direct Care, (routine care and referrals) East Quay Medical Centre – May 2018 Plain English explanation  …

If you are unhappy with the service and have a current problem with us, please contact us directly as often…

You can find out more about us, and the quality of our services, at:   NHS Choices   And  …

You can self refer for NHS Talking Therapies using this form: https://gateway.mayden.co.uk/referral-v2/277a9f83-6ba4-4c89-8a7f-95df33039c94

Here are leaflets from the local provider of mental health services. If you are worried about any aspect of your…

We will be closed from 6.30pm on Thursday 29 March and will re open on Tuesday 3 April at 8am….

Click here to view our latest Fair Processing Notice

You can use this simple tool to work out your risk of Type II Diabetes. https://riskscore.diabetes.org.uk/start?_ga=2.179057380.1739582920.1521636838-2000609799.1521636838 If you are concerned…

With the Red alert in action, we have changed our appointments to try to get everyone seen before the red…

Snow may disrupt our services – so we need to prioritise urgent medical needs. We will do our best, so…

We are having a MAJOR IT upgrade this week. From mid morning on Tuesday 27th to Thursday 1st most of…

The forecast is for bad weather at the end of this week. We appreciate it can be more difficult to…

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS services…

We are closed on the bank holidays over Christmas. Our phone lines will close at 6.30pm on Friday 22 December…

Until 31 March 2018 you can access appointments in the evening until 8pm on weekdays and on a Saturday if you…

Clinics are almost full!   If you are eligible to have the vaccine on the NHS please book your flu vaccine…

Since 2007 many GP practices have offered ‘Extended Access’ appointments to patients. It was up to individual practices to decide…

You can now access primary care appointments in the evening and at the weekend if you are registered at a…

Clinics are now available for flu vaccinations. If you are eligible, please call to book now.  

There is a new contraceptive injection that you can give yourself every 13 weeks that may be suitable for some…

Introducing Nici Green, Registered MBACP Nici is a fully qualified counsellor) who offers one to one counselling for adults on…

In Somerset we have a dietetics – led IBS service. This team have set up first line advice webinars open to…

Between April and September the Sun strength in Somerset is enough to provide the requirements for production of vitamin D….

On Tuesday we say a very sad farewell to Dr Roberts as she begins her retirement. Many of you will…

Somerset is currently running a pilot which looks at changing the opening hours of some surgeries. We have decided to…

We are very sad to advise that Dr Roberts is retiring as a GP on 31 May 2017. Dr Roberts…

What do you think of the GP Out of Hours (OOH) service in your area ? Vocare Limited (Somerset Doctors…

This is a really helpful leaflet about what to do when children develop a cough. Please read it if your…

Easter is fast approaching. We will be closed on Good Friday and Easter Monday. You may wish to ensure you…

We were pleased to be able to offer our patients an additional service from 1st October 2016 to 31 March…

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS…

From MONDAY 23 January there are road works near East Quay Medical Centre that will affect how you travel to and from…

The New Musculoskeletal Practitioners at East Quay Medical Centre for Winter 2016/2017 A new effective diagnosis and treatment option for…

Please note that we are closed over weekends and bank holidays over the Christmas period.   Friday 23 December –…

From January there are road works near East Quay Medical Centre that will affect how you travel to and from…

This year we signed up to the Patient Safety Pledges again. This involved undertaking a survey on our culture. The…

This is a really helpful leaflet about what to do when children develop a cough. Please read it if your…

From the 1st of December 2016, NHS Somerset Clinical Commissioning Group (CCG) has made all medicines for minor ailments suitable…

From the 1st of December 2016, NHS Somerset Clinical Commissioning Group (CCG) has made all Gluten Free products non-formulary (the…

From January there are road works near East Quay Medical Centre that will affect how you travel to and from…

If so, you may wish to consider NHS screening for Abdominal Aortic Aneurysm.   Any man over 65 years of…

In July 2015 the BBC agreed take over the cost of providing free television licences for over-75s, to be phased…

https://www.cypsomersethealth.org/lifehacks Little book of Mental Health LifeHacks The LifeHacks Booklet is packed with ideas and links to support your own…

We have received details of a particularly cruel phishing scam which is circulating at the moment and affecting people with…

Introducing… The New Musculoskeletal Practitioners at East Quay Medical Centre for Winter 2016/2017 A new effective diagnosis and treatment option…

There is also a national vaccination programme for pneumonia and shingles. The pneumonia vaccine is offered to patients who are…

We strongly urge patients at risk from seasonal flu to arrange a seasonal ‘flu vaccination to avoid a seasonal  flu…

This week there was a news article in one of the national papers suggesting that patients will be removed from…

You may be aware of this project which aimed to extract information from medical records and pair it with prescribing…

As part of your treatment, health professionals are required to record details of your condition and the care you receive….

We are signing up, for the second year, to the Somerset CCG ‘Sign up to safety’ scheme. There are five…

We have just been informed that stocks are back. We have just ordered some vaccine so, for those of you…

In Somerset NHS providers, such as Musgrove Park Hospital and the Out of Hours Service will shortly have ‘view only’…

East Quay Medical Centre has the Electronic Prescription Service (EPS) This means that for all repeat prescriptions you no longer…

Please allow at least 3 week days (some pharmacies, including Rowlands need four) between ordering your prescription and collecting it….

Instead, this is a good website that gives the truth behind the headlines. It is produced by the NHS to…

A year ago we were made aware that other Somerset patients had had random phone calls claiming to be from…

The NHS is currently under immense pressure and we have limited resources to look after our patients. Therefore we must…

East Quay Group have offered the men b vaccine privately to children who are not eligible in the NHS vaccination…

As the medical centre aren’t open on a Saturday, if you use Rowlands as your pharmacy, you may find it…

Many people find it comforting to know that their family know their wishes for the end of their life and…

Laura Turner has just joined us from Plymouth University. She is in the second year of her three-year nurse training…

This new NHS database, which is being piloted in SOMERSET and three other counties, is still on hold. We hope…

At East Quay we have always had a personal list system. You should know who your registered GP is, but…

We now have hundreds of patients signed up and using our online ordering for repeat prescriptions. If you have repeat…

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS…

Illness or absence less than 7 days You do not require a doctor’s sickness certificate for any illness lasting seven…

The NHS is crisis.There is not enough money and there are not enough Doctors and Nurses to cope with the…

All Somerset practices were invited to sign up to the Safety Pledge this year. At East Quay, we always look…

For safety reasons and to reduce the delays you may incur when you collect your repeat prescription, we are changing…

At the end of this month we say an incredibly sad farewell to Dr Swindall as she embarks on her…

The council need to make cut backs and the latest service at risk is the bus route that stops at…

There is a new website, developed by the NHS and key charities which gives advice and support to those expecting…

The new Care.data service was due to be launched this Autumn. However there have been delays as further checks are…

Please bear with us on Monday as we go live with the Electronic Prescription Service. This is a new way…

On 30 September we wish Dr Budd a happy retirement. Dr Budd has been a GP partner at the surgery…

We have had an amazing response to our flu camapign this year and the first clinics are all booked up….

At East Quay Medical Centre we have always had a personal list system. This means that you have a named…

Before 31 March 2016 we will be able to set you up to see coded data in your medical record….

Eligible patients are invited to call to book an appointment in the flu clinics now. Clinics start on 1 October…

Today we welcome Dr Sophie Wood who joins as as GP partner. Dr Wood has worked with us for some…

Dr Goldie retired today after almost thirty years of being a GP partner at East Quay Medical Centre. Dr Goldie…

We have noticed a big rise in the number of patients who book and then fail to attend their appointment….

The Care.Data service will be coming to Somerset from September. This is a new database that brings (anonymised) GP records…

In August/September you will be getting an important letter about your medical records. You must make sure that the address…

East Quay Medical Centre goes live with the Electronic Prescription Service (EPS) on 12 October. If you have signed up,…

The Government has set up a new service for those people who are (or are at risk of being) out…

www.somersetchoices.org.uk Somerset Choices will provide easy access to information and a directory of local services, products, groups and events in…

If you suffer from persistent pain, please take a look at this website – many patients have found it very…

In Somerset a number of patients have reported that they have had cold calls from what appear to be a…

If you are aged 75 or over and have not seen your GP for some time, you are welcome to…

Dr Alexandra Murray joined East Quay Medical Centre as a partner on 1 June 2015. Welcome Dr Murray

Talking Therapies, the local service for counselling has a range of self-help guides on their website. Click here to have…

NHS Health Checks are now provided by ToHealth Limited in Somerset. For more information or to book go to: somersethealthchecks.co.uk…

Patients can seek help to quit smoking on the NHS without needing a referral from the surgery, Visit: https://www.smokefreelifesomerset.co.uk/

In 2014/2015 the group focussed on three priority areas as part of this project. These were: car parking, call answering…

Thank you to those of you who have completed feedback using the Friends and Family sheets. Results for January are:…

Please remember that the Doctors’ appointments are only ten minutes.Whilst we would like to give longer, we also need to…

Before your consultation it is often helpful to think about what you want to tell the Doctor or Nurse. This…

The doctors’ surgeries in Bridgwater and the surrounding area are working with the NHS to try to reduce the waste…

Welcome to our new website. Thanks to Media Orb for designing and building such a fresh new site.